Our Verdict
Ensuring accurate and timely payments is crucial for small business owners managing employees, yet payroll processing can be complex and distract from other vital business tasks. SurePayroll is an online company offering an affordable and straightforward solution for small businesses' payroll management. This review explores SurePayroll's features like unlimited payroll runs and payroll tax calculations, helping you determine if it's the right fit for your business.
Pros
Simplified employee payroll process- Convenient mobile app designed for small businesses
- Consolidated HR and business forms
Cons
Customer support only US-based
Products & Pricing
SurePayroll offers two primary payroll services for small businesses - "No Tax Filing" and "Full Service." Both provide unlimited payroll runs, AutoPayroll, new hire reports, direct deposits, and live assistance. There is a third plan that is more suitable for a larger business.
As the business evolves, pricing could vary and additional features might be introduced.
No Tax Filing
This plan, at $20 per month, plus $4 per employee per month, is a good solution for small business owners who wish to run unlimited payrolls and manage tax filings independently. They calculate federal, state & local payroll taxes, ready for you to file. You also receive free auto payroll, unlimited payroll runs, multiple pay rates and schedules, and easy direct deposit setup.
Full Service
The "Full Service" plan, at $39 per month plus $7 per employee per month, is designed for businesses looking for comprehensive payroll and tax filing services. This plan includes everything from the "No Tax Filing" plan, plus two-day payroll processing. Additionally, optional features like local and multiple-state tax filing can be added to this plan.
Full Payroll Services (Household)
The Full Payroll Services plan is $59 per month for one employee, with each additional employee costing $10. This plan simplifies tax withholding for state, federal, Social Security, and Medicare, making it easy to manage payroll for full-time, part-time, or seasonal home-based professionals.
In-depth review
Features and Functionality
Compliance
Recognizing the importance of regulatory compliance, SurePayroll provides numerous resources, including free compliance guidelines, labor law poster compliance, and access to business forms such as I-9s and employment applications. It also sends alerts and reminders to keep customers informed about compliance-related updates.
Onboarding: SurePayroll's setup wizard facilitates a smooth user onboarding process. After creating an account, the software guides users through the necessary documents. The setup process consists of five sections: personal details, company information, employees, federal and state taxes, and payroll bank account details.
Tax Filing
SurePayroll allows for the calculation, payment, and filing of payroll taxes. The Full Service plan offers local and multi-state tax filing for an additional $9.99 per month. While some states have complex jurisdictional tax regulations, SurePayroll can assist businesses in navigating these complexities. The platform supports over 6,000 active taxes across the US.
Time Tracking
SurePayroll's time clock integration feature enables businesses to track employee hours and import the data directly into the payroll system. Through its integration with Stratustime, employees can report their time via web punch, an online timesheet entry, and a mobile web application. This automation ensures accuracy and eliminates manual work. Furthermore, SurePayroll supports integration with third-party time clock companies such as Redcort, Homebase, OnTheClock, and Time Wolf.
Integrations & Add-ons
SurePayroll offers a range of add-on features for integrations, influencing the cost based on the functionalities utilized. It holds up well against competitors, boasting core features such as tax filing, benefits administration, reporting, workflow automations, and integrations with third-party services. It streamlines bookkeeping via integration with various accounting software, including FreshBooks, its latest partner. This ensures a current, precise general ledger, cuts down on manual data entry, reduces payroll errors, and consolidates payroll reporting within your accounting platform.
Ease of Use
SurePayroll offers a user-friendly and dependable solution for small businesses requiring efficient payment processing. Its intuitive interface simplifies payroll setup, management, and tax filing.
The software aids users with comprehensive step-by-step instructions during the payroll process, and customer representatives are available to assist new users with entering employee hours, reviewing payroll reports, and making necessary adjustments.
SurePayroll is quick to set up and simple to learn. It allows you to automate recurring payroll runs, implement necessary modifications, and provides reminders before processing.
Customer Service
SurePayroll support team is available to assist with inquiries via phone or chat. The chat option is available on the right side of the screen and can be used to send a message during off-hours, with the team responding the following day.
Phone Support
Customer Support: Available from Monday to Friday, 8 a.m. to 7 p.m. CT, and Saturday from 9 a.m. to 1 p.m.
Live Online Chat
Messages sent through the chat option during off-hours receive a response from the team on the following day.
Email
SurePayroll provides email support via their U.S.-based team for any assistance needed.
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Andrew is a freelance writer crafting valuable pieces of content relating to personal finance and payroll.
Asya specializes in evaluating small business financial & HR software solutions.
Information presented is subject to change.
Payments
HR
Compliance